Vivek Bhaskaran is the CEO and Founder of QuestionPro, one of the industry's leading providers of web-based research technologies. In 2008, the company made Inc. magazine's list of the fastest-growing private companies, ranking 172nd overall and 25th among business-service providers. Vivek also co-founded IdeaScale and is the Executive Chairman of TryMyUI and Lander.
QuestionPro - The Insights Platform has teamed up with Owen CX - the leaders in designing and implementing NPS programs, with over 1,000 successful implementations under their belt. They are also the creators of the Net Promoter Masterclass, the official Net Promoter Certification program. Together, we will talk you through the key components of a successful NPS program using the most powerful Insights Platform and why it’s critical to train you and your team on the methodology. Join us to understand the significant benefits from using the world’s most widely used CX metric - Net Promoter Score.
The webinar will address areas such as your data collection architecture, engaging your organization and the critical differences between B2C and B2B programs.