A new AI-moderated interview experience launches: create an interview, share one link, and AI conducts, transcribes, and analyzes every conversation, automatically returning summaries, themes, quotes, and clips at survey speed; Audience reach expands to 58 countries for global market research, plus invisible reCAPTCHA v3 bot protection, Survey Agent v2 with caching and a refreshed chat history, self-service Audience reconciliation for bad response IDs, and new CX SLA policies for ticket handling.

TextAI launches as the fastest way to turn qualitative feedback into insight, with AI-generated topics, sentiment filtering, statistical testing, and shared dashboards; carousel matrix layouts bring a focused one-card-at-a-time survey experience, synthetic data now syncs up to five surveys into one source, AI highlight reels turn UX videos into shareable clips, plus new weighting and dataset controls in BI, multilingual and voice input for QuestionPro AI chat, inline embed surveys, journey frameworks, and LiveFeed sentiment analysis in LivePolls.

QuestionPro Headless and MCP launch lets teams run the platform from any AI assistant; Survey Agent debuts as the flagship autonomous AI for survey building; Customer 360 brings a single profile for each customer with AI insights and recommended actions, plus dynamic public sharing in BI, custom scoring in Advanced Cross-Tabs, conditional webhooks, shareable insight snapshots, and AI-powered content moderation in Conversations.