May brings another wave of major releases across surveys, AI agents, dashboards, audience targeting, CX, InsightsHub, and employee experience. From the launch of QuestionPro Headless, Survey Agent, and Customer 360 to dynamic dashboard sharing, conditional webhooks, and AI-powered content moderation, these updates help your teams research smarter, share faster, and act on insights with more confidence.

Explore what’s new across the QuestionPro platform in May 2026!

QuestionPro goes Headless

QuestionPro goes Headless with MCP launch

Run QuestionPro from anywhere. Describe an outcome in plain language and your assistant chains the right tools to design, send, analyze, and summarize, without opening the app. Powered by a new headless architecture, exposed through 18 Model Context Protocol (MCP) servers and 308+ tools across every major product (Surveys, BI, CX, Communities, InsightsHub, Employee Experience, Audience, LivePolls, Intercept, and more), letting teams create, manage, and act on research directly from AI assistants. Compatible with Claude, ChatGPT, Microsoft Copilot, Cursor, Windsurf, and VS Code; no UI required. Learn more

Ready to put this to work? Book a demo with your account manager to see it set up against your use case.

Research Surveys

Survey agent

QuestionPro's flagship autonomous AI plans, builds, and manages surveys for you, handling everything from creation and logic to real-time updates for faster, more scalable, AI-native research.

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Edits on survey published surveys

Make text edits to your survey even after it's published, without unpublishing, duplicating, or taking it offline to fix a typo or refine wording.

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Audience | Synthetic Data

Audience templates

Quickly apply a predefined set of audience qualifications without manually selecting criteria every time, making targeting faster and more consistent across projects. 

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Surveys as a data source 

Sync your survey data and use it to generate synthetic responses, run IDIs, and power Converse AI directly from your own research.

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QuestionPro BI

Dynamic public sharing

Create multiple configurable public sharing links for the same dashboard to tailor experiences for different audiences without duplicating reports.

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Custom scoring - advanced crosstabs

Select, apply, customize, and persist NPS, CSAT, and CES calculations across rows and columns directly within reports for configurable scoring in Advanced Cross-Tabs.

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InsightsHub | Platform & Integration

Shareable insight snapshots

Transform individual research insights into bite-sized, visually compelling images for social sharing and stakeholder presentations, pulling directly from any file in your centralized repository.

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Conditional webhooks

Trigger webhooks only when specific survey conditions or response criteria are met, enabling smarter, more targeted real-time integrations and automation workflows.

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Customer Experience | Employee Experience

Customer 360 view

A comprehensive profile for each customer that brings survey responses, feedback history, AI-generated insights, and recommended action items into one view to drive personalized action and retention.

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AI-powered content moderation

A proactive safety feature in Conversations that uses machine learning to detect and intercept harmful content like hate speech, threats, or doxxing in real time, with no manual moderation required.

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Ready to see what's possible? Speak with your account manager today, and let's map these releases to your goals.

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Thank you for being a valued QuestionPro customer. Stay tuned for our upcoming communication to learn about the innovations on our platform!