A Practical Learning Hub for CX, Research and Decision Leaders
On-demand workshops and expert-led sessions designed to help teams make confident, evidence-informed decisions and connect insight to action.
QuestionPro Workshops bring together leaders in research, CX, decision intelligence and organisational transformation. Our sessions are designed to help teams build practical capability in areas such as:
• Evidence-informed decision making
• CX and journey management
• Organisational change
• ROI measurement and strategy
• Data quality and insight delivery
Join the workshop waitlist to access new sessions as they are released and to stay informed about our upcoming workshops and events.
Serving and Adding Value to 100+ Brands in Australia
QuestionPro XDay
Where insights leaders, strategists and executives meet
XDay is QuestionPro’s flagship leadership forum, designed to bring together senior decision-makers across customer experience, research, strategy and organisational transformation.
More than a conference, XDay is an exchange of ideas, experience and innovation. It’s where practitioners and leaders step out of day-to-day execution to explore what’s next and how to navigate it with clarity and confidence.
Held in distinctive locations and curated for meaningful conversation, XDay creates space for learning, connection and perspective that extends well beyond the event itself.
Pierre-Alexis Bayen
Barthélémy Dupont-Madinier
Featured On-Demand Session: Kellie Lyons - Evidence-Informed Decision Making | Turning Complex Environments Into Confident Decisions
In this session, Kellie explores how leaders can make better decisions when certainty is impossible.
You’ll learn:
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How strong leaders decide with incomplete data
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What actually defines a strong evidence base
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How to separate signal from noise
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Practical frameworks teams can apply immediately
▶ Want more sessions like this?
Featured On-Demand Session: Ken Peterson - Customer Experience ROI and Journey Management
Learn how to quantify ROI, measure journey performance and connect CX initiatives to meaningful business outcomes.
This session focuses on:
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Measuring journey performance beyond NPS
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Linking CX initiatives to commercial outcomes
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Creating alignment across CX, marketing and operations
▶ Watch the full session
Get In Touch
Not sure where to start?
Many of the leaders who engage with QuestionPro come to us at an early stage, exploring questions around customer experience, research, decision intelligence, or how to turn insight into action across their organisation.
If you’d find it useful to talk through your context, challenges or priorities, you’re welcome to book time directly with our Managing Director.
Oscar Mora
Managing Director, QuestionPro Australia | APJ
Oscar’s role is often to help teams clarify what matters most right now — and whether there’s a practical way QuestionPro can support that journey.