LIve in Las Vegas Ft. Raj Sivasubramanian:
Manage Customer Journey like a Pro:
Exclusive Workshop in Las Vegas
Redefine customer engagement with proven tactics
Join Raj for an immersive, hands-on workshop designed to equip you with the skills, tools, and frameworks to enhance your customer experience strategy.
Whether you're looking to refine your approach or build a journey management practice from scratch, this session will provide actionable insights you can implement immediately.
Why attend?
Our Customer Journey Management Workshop offers unparalleled insights into the customer experience, empowering CX professionals like you to enhance satisfaction, loyalty, and revenue.
Through this workshop, you’ll gain:
✅ Journey Management Certificate to showcase your expertise
✅ Actionable frameworks & tools to map, analyze, and improve customer journeys
✅ Hands-on experience using industry-leading CX methodologies
✅ Exclusive networking with fellow CX professionals
What to expect:
- Engaging instruction: A mix of expert-led sessions & hands-on exercises
- Live journey mapping: Real-world case studies & interactive collaboration
- Certificate of completion: Recognized validation of your skills to share on LinkedIn (optional).
Bonus! --> Get access to exclusive resources + participate in a giveaway for Customer Connect Expo tickets + gain a free consultation post-event
Date & time:
📍Embassy Suites By Hilton (3 minutes away from the convention center)
📅 Tuesday, April 15th, 2025
⏰ 1PM - 5 PM
Get your free access ticket today ⬇️
Hosted by Raj Sivasubramanian
This workshop is led by Raj Sivasubramanian, a globally recognized CX thought leader across multiple industries in a variety of sales, marketing, and management consulting roles.
🏆 CX Credentials:
- VP Journey Management & CX Consulting
- Michigan State University Lecturer
- Led the Voice of Customer team at Airbnb and has held previous CX leadership roles with Verint, eBay and more.
Workshop overview
During this immersive session, you'll:
- Learn from experts: Raj is seasoned in transforming customer journey insights into actionable strategies.
- Engage in hands-on mapping: Visualize the real steps your customers take, from initial awareness to post-purchase.
- Gain exclusive industry insights: Discover the latest trends and best practices in journey management.
Secure your spot before it’s too late!
With only 4 seats now available, this interactive workshop offers an exclusive opportunity to learn from the best, gain practical skills, and connect with CX peers before Customer Connect.
Don’t miss out, register today!
Raj is a CX Leader, Advisor, Professor, and International Keynote Speaker.
Visit us at the Customer Connect Expo 2025!
Stop by booth 140 to connect with our team!
Whether you’re looking to exceed your customer experience strategy, explore cutting-edge journey management tools, or simply network with like-minded CX professionals, we’ve got something for you.
